Fulfillment Policy for Stand Out College Prep
Stand Out College Prep, located at 321 Dante Court, Suite D-19 Holbrook, NY 11741, is committed to guiding students throughout their college process. This fulfillment policy helps ensure transparency and clarity between us and our valued customers.
Product Description: Our services are described in detail on our website, setting clear expectations for our customers. From college counseling to SAT prep, all our offerings are clearly explained, providing a comprehensive understanding of what the service entails.
Currency Display: All prices on our website are clearly displayed in US dollars (USD) for the benefit of international customers.
Contact Information: We believe in maintaining open and clear communication channels with our customers to ensure optimal satisfaction. For any queries or concerns, customers can contact us via our email address: info@bethanygoldszer.com. Additionally, a live chat feature is available on our website to provide real-time assistance. Our team is dedicated to promptly addressing all customer inquiries and providing the best possible support. Customers can expect a response within 3-5 business days.
Fulfillment Policies:
- Refund Policy: At Stand Out College Prep, we prioritize our customers’ satisfaction. As such, we have a comprehensive refund policy in place. Refunds for memberships are available within seven days of purchase, before the next charge. However, please note that no refunds can be made on courses after a 14-day period.
- Delivery Policy: As our services are primarily digital, there are no physical goods to be shipped. However, we ensure timely delivery of digital materials and prompt scheduling of sessions.
- Cancellation Policy: We understand circumstances can change. Therefore, we have a fair cancellation policy. While no refunds can be made for 1-on-1 counseling services, we do offer pro-rated refunds for any unused hours. More details regarding our policies are available on our website.
We comply with all legislation regarding consumer data privacy, and our website clearly details how we protect, use, and disclose customer data.
Promotions, Discounts, and Trials: We fully disclose the conditions of any promotions, discounts, or trials we offer, ensuring customers are aware of all terms before participating.
PCI Compliance: We adhere to PCI standards to ensure secure transactions. Our website employs HTTPS and other security measures to protect our customers’ information. We clearly display the logos of all accepted credit cards to offer a smooth checkout process.
Please note that this policy is subject to change and customers are encouraged to check back regularly for updates. Your satisfaction is our priority, and we appreciate your trust in our services. For any questions or concerns, please feel free to contact us.